KeenoMe Designs

Privacy Policy

Effective Date: January 5, 2026

Website: www.keenomedesigns.com

1.  Introduction

Welcome to KeenoMe Designs! We’re so glad you’re here, and we want you to feel confident every time you shop with us. At KeenoMe Designs, we believe that your privacy matters — and we take our responsibility to protect your personal information seriously.

This Privacy Policy explains what information we collect when you visit or make a purchase at www.keenomedesigns.com, how we use it, who we share it with, and what choices you have. We’ve written it in plain language because we want you to actually read and understand it — not skim past a wall of legal text.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy. If you have any questions at any time, please don’t hesitate to reach out — we’re a small, friendly team and we’re always happy to help.

2.  Information We Collect

We collect information in a few different ways — some you give us directly, some is collected automatically when you browse our site. Here’s a full picture:

2.1  Personal Information You Provide

When you place an order, create an account, or contact us, you may provide:

• Contact details: your name, email address, and phone number
• Shipping and billing address: so we can get your order to you
• Account information: if you create an account, your chosen username and a securely hashed password (we never store your password in plain text), plus your order history
• Communications: any messages, inquiries, or support requests you send us by email or through our website

2.2  Order Information

When you place an order, we collect details about the transaction, including the items purchased, quantities, order value, and shipping preferences. This is necessary to fulfill your order and maintain accurate records.

2.3  Payment Information

Your payment security is critically important to us. All payment transactions are processed securely by trusted third-party payment processors such as Stripe or PayPal. These processors are PCI-DSS certified, meaning they meet the highest industry standards for payment security.

KeenoMe Designs does not store, see, or have access to your full credit card number, CVV, or other sensitive payment card details. We only receive a confirmation of payment and basic transaction identifiers necessary to fulfill and record your order.

2.4  Automatically Collected Information

When you visit our website, certain information is collected automatically by our systems and analytics tools, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited, products viewed, and time spent on the site
• Referring URLs (how you found us)
• Add-to-cart actions and checkout behavior

2.5  Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to function properly and to improve your experience. Please see Section 4 for a full explanation of how we use cookies and your options for managing them.

3.  How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: to process your purchases, send order confirmation emails, provide shipping notifications and tracking updates, and handle returns or exchanges
• Account management: to create and maintain your customer account and provide access to your order history
• Customer service: to respond to your questions, resolve issues, and communicate with you about your orders
• Marketing communications: to send you promotional emails, special offers, new product announcements, or seasonal updates — but only if you have opted in to receive them (see Section 7 for opt-out options)
• Website improvement: to understand how visitors use our site, identify areas for improvement, and develop new features or product offerings
• Analytics: to analyze traffic patterns and shopping behavior using analytics tools, helping us make better decisions about our site and business
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions or unauthorized access to accounts
• Legal compliance: to meet our obligations under applicable laws, such as maintaining accurate financial records for tax purposes

We will not use your information for any purpose that is incompatible with what is described in this Privacy Policy without first notifying you and, where required, obtaining your consent.

4.  Cookies and Tracking Technologies

4.1  What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They help websites remember your preferences, keep you logged in, and understand how you interact with the site. Cookies are widely used across the internet and are generally safe.

4.2  Types of Cookies We Use

4.3  Third-Party Cookies

Some cookies are set by third-party services we use, such as Google Analytics. These providers may collect data about your browsing activity across different websites. Their use of that data is governed by their own privacy policies, which we encourage you to review.

4.4  Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to block, delete, or be notified about cookies. Here are links to cookie management instructions for common browsers:

• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Options > Privacy & Security
• Microsoft Edge: Settings > Cookies and Site Permissions
• Safari: Preferences > Privacy

Please note that disabling essential or functional cookies may affect the performance of our website — for example, your shopping cart may not function correctly. Disabling analytics or marketing cookies will not affect your ability to browse or shop.

5.  Order Processing and Payment

When you place an order at KeenoMe Designs, your order information is used to pick, pack, and ship your items, and to keep you updated throughout the process.

Payment is processed entirely by our third-party payment processors (Stripe and/or PayPal), both of which are certified to the PCI Data Security Standard (PCI-DSS) — the gold standard for payment security. This means your card data is handled in a secure, encrypted environment and is never transmitted to or stored on KeenoMe Designs’ own systems.

Order records — including items purchased, pricing, shipping details, and transaction confirmations — are retained by KeenoMe Designs for business record-keeping and legal compliance purposes, including tax obligations. See Section 8 for details on how long we keep this data.

6.  Sharing Your Information

We do not sell, rent, or trade your personal information to any third party — ever. We only share your data in the limited circumstances described below, and only with trusted partners who are necessary to run our business and serve you well.

6.1  Service Providers

We work with a small number of trusted third-party service providers who help us operate our business:

• Shipping carriers (such as USPS, UPS, and FedEx) — receive your name and shipping address to deliver your order
• Payment processors (such as Stripe and PayPal) — handle payment transactions securely on our behalf
• Email marketing platforms — used to send order confirmations, shipping notifications, and (with your consent) promotional emails
• Analytics providers (such as Google Analytics) — help us understand how customers use our site

All service providers are bound by contractual obligations to keep your data confidential and to use it only for the specific services they perform on our behalf.

6.2  Legal Requirements

We may disclose your information if we are required to do so by law, court order, or valid legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of KeenoMe Designs, our customers, or others.

6.3  Business Transfers

In the event that KeenoMe Designs is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a change occurs, and we will describe any choices you may have regarding your information.

7.  Email Communications

We send two types of emails, and we want to be clear about which you’ll always receive and which are entirely your choice:

7.1  Transactional Emails

These are emails directly related to your orders and account activity, such as order confirmations, payment receipts, shipping notifications, and delivery updates. Because they contain important information about your purchases, these emails are sent regardless of your marketing preferences and cannot be opted out of while you have an active account.

7.2  Marketing Emails

We love sharing what’s new at KeenoMe Designs — new designs, seasonal sales, exclusive offers for our subscribers. But we’ll only send you marketing emails if you’ve explicitly opted in to receive them.

Every marketing email we send includes an easy, one-click unsubscribe link at the bottom. You can also opt out at any time by emailing us at cs@keenomedesigns.com with “Unsubscribe” in the subject line. We’ll remove you from marketing lists promptly — typically within 5–10 business days.

Opting out of marketing emails will never affect your ability to shop with us or receive transactional order-related emails.

8.  Data Retention

We keep your personal information only for as long as it is needed for the purposes described in this policy, or as required by law. Here is a general guide to our retention practices:

• Account information: retained for as long as your account remains active, plus a reasonable period afterward to handle any residual inquiries or disputes
• Order records: retained for a minimum of 7 years to comply with applicable tax, accounting, and legal obligations
• Marketing data and email preferences: retained until you opt out of marketing communications or request deletion of your data
• Customer service communications: retained for up to 3 years to help us resolve future inquiries and improve our service
• Analytics and log data: typically retained in aggregated or anonymized form for up to 26 months, in line with common analytics platform standards

When personal data is no longer needed, we either delete it securely or anonymize it so it can no longer be associated with you.

9.  Security

We take the security of your personal information seriously and have implemented a range of technical and organizational measures to protect it:

• SSL/TLS encryption: all data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols — look for the padlock icon in your browser’s address bar
• Secure servers: your data is stored on secure servers with appropriate access controls and firewalls
• Access controls: access to customer data within our team is limited on a strict need-to-know basis
• Password hashing: account passwords are stored using one-way cryptographic hashing — we cannot retrieve your password in plain text, and neither can anyone else

We want to be honest with you: no method of transmitting or storing data over the internet is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

You can also help protect your account by using a strong, unique password and keeping your login credentials private. If you ever suspect unauthorized access to your account, please contact us at cs@kleenomedesigns.com right away.

10.  Your Rights and Choices

We believe you should have meaningful control over your personal information. Depending on your location, you may have the following rights:

10.1  General Rights

• Access: you may request a copy of the personal data we hold about you
• Correction: you may request that we correct any inaccurate or incomplete personal data
• Deletion: you may request that we delete your personal data. Please note that some data may be retained where required by law (for example, order records for tax purposes)
• Opt-out of marketing: you may unsubscribe from marketing emails at any time (see Section 7)
• Data portability: where technically feasible and legally applicable, you may request your data in a structured, machine-readable format

10.2  California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights, including:

• Right to Know: the right to request disclosure of the categories and specific pieces of personal information we collect, use, and share
• Right to Delete: the right to request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out of Sale: the right to opt out of the sale of your personal information — please note that KeenoMe Designs does not sell personal information
• Right to Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights

To submit a CCPA request, please contact us at cs@keenomedesigns.com. We will respond to verifiable consumer requests within 45 days, as required by law.

11.  Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at cs@keenomedesigns.com and we will address the situation promptly.

12.  Third-Party Links

Our website may contain links to third-party websites — for example, social media platforms, partner brands, or blog resources. These links are provided for your convenience, but please be aware that KeenoMe Designs is not responsible for the privacy practices or content of those external sites.

Once you leave www.keenomedesigns.com by clicking a third-party link, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any website you visit. If in doubt, err on the side of caution and review before sharing any personal information.

13.  Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:

• Post the updated Privacy Policy on this page with a revised Effective Date at the top
• Notify you of any significant or material changes by email (if we have your email address on file) or by displaying a prominent notice on our website

Your continued use of www.keenomedesigns.com after any changes to this policy are posted constitutes your acceptance of those changes. We encourage you to review this page periodically so you always know what’s going on with your data.

If a change materially alters how we use your previously collected personal data, we will seek your renewed consent where required.

14.  Contact Us

We genuinely love hearing from our customers, and privacy is no exception. If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out — we’re here to help.

We will do our best to respond to all privacy-related inquiries within 30 days. For urgent concerns, please include “Privacy Request” in the subject line of your email so we can prioritize your message.

Thank you for trusting KeenoMe Designs with your personal information. We’re committed to keeping that trust — one order at a time.

KeenoMe Designs — Privacy Policy — Effective January 5, 2026
www.keenomedesigns.com — cs@keenomedesigns.com